We accept Visa, Mastercard, and American Express via our offshore processor (necessary for kratom).
You will not be charged a foreign exchange fee, however in very rare cases, your bank may charge you $1-5 transaction fee. This is rare, but if it happens, please let us know, and we’ll provide you extra samples for future orders.
All credit/debit payments are safe and secure with 256 bit SSL encryption. We do not store any of your credit/debit card information.
IMPORTANT: Make Sure Your Billing Information is Correct
Please make sure you enter your billing information correctly. If your billing address does not match the address registered with your card, your transaction will declined.
With some banks, there may be a temporary hold on your funds for incorrect billing information. This is to make sure there is no fraudulent activity. Normally the hold will clear in 3-5 business days.
If you are declined, please call your bank or card company to confirm your billing address.
Bitcoin payments are accepted manually. Please follow these instructions when checking out:
- Select the Bitcoin payment option and enter your shipping information.
- Submit your order and email us with your order number firstname.lastname@example.org
- We will respond to you with our Bitcoin Wallet ID.
- Submit your payment. Once we confirm your payment, we will ship your order ASAP.
Please contact us if you have any payment questions or concerns.